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Return and Refund Policy

Damaged goods/ Misprint

In the rare event that goods delivered are damaged or if there is any misprint, please email Asia One at with a detailed description of your complaint within three days of receipt of the good(s) to arrange a replacement or a refund. We will bear the costs to collect the goods from you and rearrange delivery.

Incorrect deliveries

If the goods we have delivered are not the ones you ordered, please notify us at and tell us about the mistake. We will instruct you on the return/ refund procedure.

In such cases, the cost of the return or refund will be borne by Asia One